Terms of Service for Jeevan Rekha Critical Care and Trauma Hospital, a unit of DR M. N. Tandon Memorial Charitable Trust
Payment for Services:
By using any of the electronic or other payment modes available on our website, the payer agrees to pay for the services provided by Jeevan Rekha Critical Care and Trauma Hospital. These payment methods may include net banking, debit cards, credit cards, prepaid wallets, and other electronic means. The payer understands and acknowledges that Jeevan Rekha Critical Care and Trauma Hospital is authorized to collect, process, facilitate, and remit fees paid electronically by you.
Receipts submitted by Jeevan Rekha Critical Care and Trauma Hospital are subject to inspection and verification by the user. Any discrepancies should be brought to our notice within 3 days of receiving the receipt/invoice. If necessary, Jeevan Rekha Critical Care and Trauma Hospital will modify and provide an amended receipt/invoice, and the payer will make payments as per the modified receipt/invoice. Applicable Government taxes will be added if any.
Modifications to the Service and Prices:
Jeevan Rekha Critical Care and Trauma Hospital reserves the right to modify or discontinue the service, temporarily or permanently, with or without notice. Consultation fees, and other chargeable items including registration charges or other applicable fees, are subject to change upon 1-day notice from Jeevan Rekha Critical Care and Trauma Hospital. Changes will be communicated by posting updates to the website or the service provider itself.
Jeevan Rekha Critical Care and Trauma Hospital shall not be liable for any modification, price change, suspension, or discontinuance of the service.
Refund Policy:
In case Jeevan Rekha Critical Care and Trauma Hospital fails to provide services as per the agreement, a refund will be made for the said services. Jeevan Rekha Critical Care and Trauma Hospital will refund only 50% of the part of services unused by the client. Refund is subject to justifiable reasons for the said unused services. In the absence of plausible cause, no refund claims will be entertained once service acceptance is received from the user. Refunds will only be processed through NEFT, no cash or check refunds will be granted.
The process:
- Send an email to [email protected].
- Our accounts team will review the request.
- Post internal management approval, the refund will be processed within 15 days from the date of request.
Jeevan Rekha Critical Care and Trauma Hospital will not be liable to refund the user in cases of force majeure or outages where Jeevan Rekha Critical Care and Trauma Hospital does not have control over the resolution time, for example, outages at the end of our Telecom Partners, Cloud Partners, Internet Services Providers, or Internet Hackers.
Disclaimer:
Jeevan Rekha Critical Care and Trauma Hospital expressly disclaims all warranties, whether express or implied, regarding materials posted on the website. Materials on the website are not intended to amount to advice on which reliance should be placed without verification by the user. The website disclaims all liability and responsibility arising from any reliance placed on such materials on the website or by anyone informed of any of its contents. No warranties are made that the website will meet your requirements, or that access to the website will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. The website makes no warranties as to the accuracy or reliability of any information provided through the website.
Waiver:
Any failure on Jeevan Rekha Critical Care and Trauma Hospital's part to exercise any provision or right under these Terms of Use shall not constitute a waiver by Jeevan Rekha Critical Care and Trauma Hospital of that provision or right.
Governing Law and Dispute Resolution:
These Terms of Use shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. All disputes shall be decided by a single arbitrator mutually appointed by both parties. If the parties cannot mutually nominate an arbitrator, the arbitrator’s appointment shall be governed in accordance with the Arbitration and Conciliation Act 1996 or any statutory enactment thereof. Any arbitration shall be confidential, and neither you nor Jeevan Rekha Critical Care and Trauma Hospital may disclose the existence, content, or results of any arbitration, except as may be required by law or for purposes of the arbitration award. The award of arbitration is binding on both parties. Administrative fees and expenses of arbitration will be divided equally between you and Jeevan Rekha Critical Care and Trauma Hospital. In all arbitrations, each party will bear the expense of its lawyers and preparation. The seat of arbitration shall be Jaipur, and all proceedings shall be conducted in English/Hindi.
Contact Information:
If you have any questions or concerns regarding these Terms of Use, the website, or any information contained therein, you may contact Jeevan Rekha Critical Care and Trauma Hospital by writing to [email protected] or calling +91-8003399996.
